Support

We usually reply within two working days.

Email daniel@solvrastudio.com — or try these first:

My map isn't syncing

Make sure you're signed in to iCloud on both devices and iCloud Drive is on (Settings → your name → iCloud). Changes can take a minute to arrive. Scratch Map → Settings shows the iCloud status.

How do I compare with a friend?

Open Together and tap Share my map, then send the link. When they open it, they can add you — and share theirs back. To refresh someone's map, ask them to share again and open the new link.

A Together link opened in Safari

Tap Open in Scratch Map on that page. If nothing happens, tap Copy link, then in the app go to Together → Add → Paste from clipboard.

Back up to Google Drive

Settings → Back up to Google Drive or Files → choose Google Drive in the share sheet. To restore, use Settings → Restore from backup and pick the file.

Restore purchases

Settings → Restore purchases, signed in with the Apple Account you bought Pro with. To cancel a subscription: Settings → your name → Subscriptions.